Location: Bangalore ( Work from Office)
Workday Experience: 5 years Relevant
About Assistnow:
Assistnow is a leading provider of Workday solutions, delivering innovative services to enhance HR, Finance, and other business operations. Our team works closely with clients to streamline and optimize their Workday HCM systems, ensuring efficiency and excellence in HR management
Job Description:
We are seeking a Guided Tours Specialist with expertise in Workday Assistance and Digital Adoption to join our team. This role focuses on creating seamless user experiences by designing and implementing in-app guidance, training solutions, and adoption strategies for Workday users.
Key Responsibilities:
- Develop, implement, and optimize Workday Guided Tours to enhance user navigation and productivity.
- Provide functional expertise in Workday Assistance tools to improve system usability and adoption.
- Collaborate with business and technical teams to identify user challenges and deliver tailored digital adoption strategies.
- Create engaging, interactive, and easy-to-follow training materials for employees using Workday modules.
- Monitor and analyze user feedback and adoption metrics, making data-driven recommendations for continuous improvement.
- Stay updated on Workday Guided Tours, Workday Assistant, and other digital adoption solutions to drive best practices.
Requirements:
- Hands-on experience with Workday Guided Tours, Workday Assistant, or similar digital adoption tools.
- Strong understanding of Workday HCM, Finance, or other Workday functional modules.
- Proven ability to design user-centric training and adoption strategies.
- Excellent communication and presentation skills to effectively deliver content to diverse audiences.
- Experience with digital adoption platforms (e.g., WalkMe, Whatfix) is a plus.
- Certification in Workday or related fields is an advantage.
Preferred Qualifications:
- Strong analytical skills for evaluating adoption metrics and user behavior.
- Prior experience in driving digital transformation projects.
- Ability to manage multiple projects while maintaining attention to detail.